Terms of Service

These Terms of Service ("Terms") govern the use of the gift concierge services ("Services") provided by i have a gift, llc ("we," "our," or "us") to you, the user, ("you" or "customer"). By using our Services, you agree to these Terms and any additional policies or guidelines referenced herein. If you do not agree with these Terms, please refrain from using our Services.

1. Services Overview

1.1. Gift Concierge Services: We offer personalized gift concierge services to help you select and source gifts for various occasions. Our services may include gift selection, procurement, gift wrapping, and delivery.

1.2. Gift Sourcing: We will source gifts based on your preferences, budget, and the occasion, providing you with a selection of options to choose from. The final decision on the gift selection is yours.

1.3. Gift Wrapping and Delivery: If you choose our gift wrapping and delivery services, we will ensure the selected gift is beautifully wrapped and delivered to the recipient's address as per your instructions.

2. Ordering and Payments

2.1. Order Confirmation: After discussing your gift requirements and preferences, we will provide you with a quote for the services. Once you confirm the order and make payment, we will proceed to provide the Services.

2.2. Payment: We accept payment through the payment methods specified on our website or as agreed upon between you and us. Payment is due in full before the provision of services.

3. Gift Selection

3.1. Customer Input: We rely on your preferences and input to select and source gifts. It is essential that you provide accurate and complete information to ensure the most suitable gift is chosen.

3.2. Approval: We will present you with gift options based on your criteria. You have the final say on the gift selection, and we will only proceed once you've confirmed your choice.

4. Gift Delivery

4.1. Recipient Information: You must provide accurate recipient information, including the recipient's name, address, and any specific delivery instructions. We are not responsible for any delivery issues resulting from incorrect or incomplete information provided by you.

4.2. Delivery Times: We will make every effort to deliver the gift within the agreed-upon timeframe. However, delivery times may vary depending on factors beyond our control.

5. Cancellations and Refunds

5.1. Cancellations: Cancellations can be made before we begin the gift procurement process. Once procurement has started, cancellations are subject to additional fees to cover expenses incurred.

5.2. Refunds: If you are dissatisfied with our services, please contact us to discuss your concerns. Refunds may be considered on a case-by-case basis.

6. Privacy

We respect your privacy and handle your personal information in accordance with our Privacy Policy.

7. Limitation of Liability

To the extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from the use of our Services.

8. Amendments to Terms

We reserve the right to modify these Terms at any time. You will be notified of any changes. Continued use of our Services after such notification constitutes acceptance of the revised Terms.

9. Termination

We may terminate our Services or your access to them at any time for any reason. You may also terminate your use of our Services at any time.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of Montana.

By using our Services, you acknowledge that you have read, understood, and agreed to these Terms. If you have any questions or concerns, please contact us before using our Services.

11. Copyright

All website content including copy, graphics, logos, images and photography are property of i have a gift.  These may not be used without written permission.